Frequently Asked Questions
Do your courses grant official certification?
Some courses include a completion certificate suitable for internal records. Where external certification alignment exists, it is clearly stated in the course overview. We do not claim regulatory approval unless specified.
How long do I have access after purchase?
Individual purchases include 12-month access. Team licenses include renewal reminders for refresher training every 12 months or per your policy.
What is the PASS method?
PASS stands for Pull, Aim, Squeeze, Sweep. Our lessons demonstrate how PASS changes with different agents and distances, and when PASS is not advisable due to fire growth or toxic smoke.
Which extinguisher should I use for grease fires?
A Class K extinguisher is designed for cooking oil and fat fires. Water or CO₂ can be dangerous in this scenario. Our kitchen modules focus on isolating heat sources and safe lid/blanket techniques before discharge.
Do you offer live workshops?
Yes. Our workshop format blends short briefings with hands-on simulations using training units. See the catalog and filter by “Workshop,” or contact us for group bookings.
Can I manage multiple learners?
Team managers receive a dashboard for seat invitations, progress snapshots, and completion exports suitable for audits.
What if I change my mind after enrolling?
If you haven’t consumed significant content, reach out within 14 days and we’ll review your request according to our Terms.
Is this suitable for labs and workshops?
Yes, we provide modules addressing solvents, electronics, and pressurized cylinders. Always follow your site-specific procedures first.